Terms of service
PEAKROOT WELLNESS — TERMS OF USE AND CONDITIONS OF SALE
Last updated: July 21 2026
IMPORTANT — PLEASE READ CAREFULLY
These Terms contain a binding arbitration agreement, a class action waiver, and a jury trial waiver, as explained in Sections 19 through 22. These provisions affect your legal rights.
Except as expressly stated in these Terms, disputes will be resolved individually through final and binding arbitration. You have the right to opt out of arbitration as described in Section 22.
By accessing or using our Website or purchasing a Product from us, you accept and agree to these Terms in full.
- ACCEPTANCE OF TERMS
These Terms of Use and Conditions of Sale, referred to as the “Terms,” govern your access to and use of our website at [YOUR STORE URL], including its related subdomains, landing pages, checkout pages, and mobile experiences, collectively referred to as the “Website.”
These Terms also govern purchases of products offered through the Website, referred to as the “Products.”
By accessing the Website, creating an account, clicking a button or checking a box indicating your agreement, or purchasing a Product, you represent that:
You are at least eighteen years old.
You have the legal capacity to enter into a binding agreement.
You agree to these Terms in full.
If you do not agree to these Terms, do not use the Website.
1.1 Electronic Consent
Where presented, you may be required to take an affirmative action, such as checking a box or clicking a clearly labelled button, to confirm your agreement before completing a transaction.
That action constitutes legally binding electronic consent.
1.2 Changes to These Terms
We may revise these Terms at any time.
If changes are material, we will provide reasonable notice through email, an account notification, or a notice displayed on the Website.
Your continued use of the Website after the revised Terms take effect means that you accept the revised Terms.
- WEBSITE USE AND LICENCE
We grant you a limited, revocable, non-exclusive, and non-transferable licence to use the Website for your personal, non-commercial purposes.
We may modify, suspend, restrict, or discontinue any portion of the Website at any time. We may also restrict or terminate your access to the Website.
We are not liable if the Website or any portion of it becomes unavailable.
- ACCOUNT SECURITY
If you create an account, you agree to provide accurate and current information.
You are responsible for keeping your login credentials confidential and for activity conducted through your account.
Notify us at support@peekroot.shop as soon as possible if you become aware of unauthorized access to or use of your account.
We may suspend or disable accounts that violate these Terms.
- PROHIBITED USES
You agree not to:
Violate any applicable law or regulation.
Use bots, scraping tools, automated systems, or similar methods to access the Website without our authorization.
Interfere with the security, performance, or operation of the Website.
Upload or transmit viruses, malicious code, or harmful software.
Engage in fraud, deception, or other unlawful conduct.
Impersonate another person, business, or organization.
Attempt to gain unauthorized access to systems, accounts, networks, or data.
Infringe intellectual property, privacy, publicity, or other legal rights.
Collect or attempt to collect another user’s personal information without authorization.
We may investigate suspected violations and may restrict or terminate access without notice.
- INTELLECTUAL PROPERTY
All Website content, including text, images, graphics, trademarks, logos, product photography, videos, and designs, is owned by or licensed to PeakRoot Wellness.
You may not copy, reproduce, distribute, republish, modify, display, sell, or otherwise exploit Website content without our prior written consent.
You may use Website content only as reasonably necessary for your personal, non-commercial use of the Website.
- PRODUCTS, FDA DISCLAIMER, AND NO MEDICAL ADVICE
Statements concerning our Products have not been evaluated by the United States Food and Drug Administration.
Our Products are not intended to diagnose, treat, cure, or prevent any disease.
Information provided through the Website, including product descriptions, articles, advertising materials, and educational content, is provided for general informational purposes only.
This information is not medical, legal, nutritional, or other professional advice.
Consult a qualified healthcare professional before beginning any supplement, particularly if you:
Are pregnant or nursing.
Are taking medication.
Have a medical condition.
Are preparing for surgery.
Have questions about whether a Product is appropriate for you.
Individual experiences and results may vary.
Any reliance you place on information provided through the Website is at your own risk.
- ELECTRONIC COMMUNICATIONS
By using the Website or making a purchase, you consent to receive electronic communications from us.
These communications may include:
Order confirmations.
Payment confirmations.
Shipping and delivery updates.
Customer-service messages.
Account notifications.
Marketing emails when you have chosen to receive them.
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in those emails.
Transactional communications concerning an order or account may still be sent when necessary.
Electronic communications satisfy any legal requirement that communications be provided in writing.
- PRIVACY
Information we collect is handled according to our Privacy Policy, which is incorporated into these Terms by reference.
The Website may use cookies and similar technologies to operate the Website, remember preferences, analyze performance, prevent fraud, and support advertising or marketing.
Please review our Privacy Policy for additional information.
- ORDERS, PRICING, AND PAYMENT
9.1 Orders as Offers
Submitting an order constitutes an offer to purchase the Products included in the order.
All orders are subject to our acceptance.
We may refuse, limit, or cancel an order for reasons including:
Suspected fraud.
Incorrect pricing.
Incorrect product information.
Product unavailability.
Payment problems.
Suspected unauthorized resale.
Violation of these Terms.
Unless otherwise stated, prices are displayed in United States dollars and may change without notice.
9.2 Payment Authorization
By providing a payment method, you represent that:
You are authorized to use the payment method.
The payment information you provide is complete and accurate.
You authorize us and our payment processors to charge the payment method for the Products, applicable taxes, shipping charges, and other fees disclosed before purchase.
If payment is declined, reversed, disputed, or otherwise unsuccessful, we may suspend or cancel the order.
9.3 Third-Party Payment Processors
Payments may be processed by third-party payment providers, including Shopify Payments and its payment partners.
Your use of a third-party payment service may also be subject to that provider’s terms and privacy policy.
To the extent permitted by law, we are not responsible for errors, interruptions, or conduct caused by third-party payment processors.
- SHIPPING, TITLE, AND RISK OF LOSS
We currently ship only within the United States.
You must provide an accurate and complete shipping address and valid contact information.
We are not responsible for delays, losses, additional costs, or failed deliveries caused by incorrect or incomplete information you provide.
Contact support@peekroot.shop as soon as possible to request an address change.
We cannot guarantee that an address can be changed after an order has been submitted or processed.
Shipping and delivery dates are estimates only and are not guaranteed.
Unless applicable law requires otherwise, title to and risk of loss for Products pass to you when the order is transferred to the shipping carrier.
- DELIVERY CONFIRMATION
Carrier tracking or delivery confirmation may be treated as evidence that an order was delivered to the shipping address you provided.
Delivery confirmation may be treated as sufficient evidence of delivery when resolving disputes, including chargebacks and claims that an order was not received, even when no signature was collected.
Nothing in this section limits rights that cannot legally be limited under applicable consumer-protection laws.
- RETURNS AND REFUNDS
Please review our Return and Refund Policy, which is incorporated into these Terms by reference.
When a refund is approved, it will generally be returned to the original payment method.
The time required for a refund to appear in your account may depend on your bank, card issuer, or payment provider.
- SUBSCRIPTIONS
We do not currently offer subscriptions or recurring billing.
All orders are one-time purchases.
If we introduce subscriptions in the future, we will provide the applicable recurring-payment and automatic-renewal terms before enrolment.
Where required by law, we will obtain affirmative consent before enrolling a customer in a subscription.
- USER CONTENT, REVIEWS, AND SUBMISSIONS
You may be permitted to submit reviews, comments, photographs, videos, testimonials, messages, or other materials, collectively referred to as “User Content.”
By submitting User Content, you grant PeakRoot Wellness a worldwide, non-exclusive, royalty-free, transferable, and sublicensable licence to use, reproduce, distribute, modify, adapt, publish, translate, create derivative works from, publicly display, and otherwise use the User Content for lawful business and marketing purposes.
You represent and warrant that:
You own or control the necessary rights to the User Content.
The User Content does not infringe another person’s rights.
The User Content is truthful and not misleading.
The User Content does not violate any law.
The User Content does not contain malicious software or harmful material.
We may review, remove, edit, reject, or decline to publish User Content at our discretion, subject to applicable law.
- DISCLAIMER OF WARRANTIES
The Website, Products, and Website content are provided on an “as is” and “as available” basis.
To the maximum extent permitted by applicable law, PeakRoot Wellness disclaims all warranties, whether express, implied, or statutory.
These disclaimers include warranties of:
Merchantability.
Fitness for a particular purpose.
Non-infringement.
Accuracy.
Completeness.
Availability.
Quality.
We do not warrant that:
The Website will operate without interruption.
The Website will be free from errors, harmful components, or security vulnerabilities.
Website information will always be current or accurate.
The Products will meet every customer’s expectations.
Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, these exclusions apply only to the extent permitted by law.
- LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, PeakRoot Wellness and its owners, officers, employees, contractors, representatives, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.
This includes damages involving:
Lost profits.
Lost revenue.
Lost data.
Loss of goodwill.
Business interruption.
Loss of opportunity.
These limitations apply to claims arising from or relating to:
These Terms.
Your use of or inability to use the Website.
A Product purchase.
The use or misuse of a Product.
Website content.
Third-party services.
These limitations apply regardless of the legal theory on which the claim is based and whether we were advised that the damages were possible.
16.1 Cap on Liability
To the maximum extent permitted by applicable law, our total liability for any claim will not exceed the greater of:
The amount you paid directly to us during the twelve months before the event giving rise to the claim.
One hundred United States dollars.
This limitation applies only to the extent permitted by law.
Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, the limitation applies only to the maximum extent permitted by law.
- INDEMNIFICATION
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless PeakRoot Wellness and its owners, employees, contractors, agents, and representatives from claims, damages, liabilities, losses, judgments, and expenses, including reasonable legal fees, arising from:
Your violation of these Terms.
Your misuse of the Website or Products.
Your violation of applicable law.
Your infringement or violation of another person’s rights.
- TIME LIMIT ON CLAIMS
To the fullest extent permitted by applicable law, any claim arising from or relating to these Terms, the Website, or a Product must be filed within one year after the claim accrues.
A claim not filed within that period may be permanently barred.
This limitation does not apply where it is prohibited by applicable law.
- DISPUTE RESOLUTION AND BINDING ARBITRATION
Please read this section carefully because it affects your legal rights.
Except as expressly stated in this section, you and PeakRoot Wellness agree that any dispute, claim, or controversy arising from or relating to these Terms, the Website, or a Product, referred to as a “Dispute,” will be resolved exclusively through final and binding individual arbitration instead of in court.
19.1 Federal Arbitration Act
These Terms involve interstate commerce.
The United States Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement to the extent applicable.
19.2 Pre-Arbitration Notice
Before beginning arbitration, the party initiating the Dispute must send a written Notice of Dispute to the contact address listed in Section 32.
The Notice of Dispute must include:
The initiating party’s name.
The initiating party’s mailing address.
The email address associated with the applicable account or order.
A description of the claim.
The relief or resolution being requested.
The parties will attempt in good faith to resolve the Dispute for thirty days before an arbitration claim is filed.
19.3 Arbitration Procedure
Arbitration will be administered by the American Arbitration Association under its applicable Consumer Arbitration Rules.
The arbitration will be conducted before one arbitrator.
Arbitration fees will be handled according to the applicable arbitration rules.
Each party will be responsible for its own legal fees unless a law, arbitration rule, or contractual provision requires otherwise.
19.4 Small Claims Exception
Either party may bring an eligible individual claim in small claims court instead of arbitration.
19.5 Equitable Relief
PeakRoot Wellness may seek injunctive or equitable relief in court for matters involving:
Intellectual property.
Fraud.
Unauthorized resale.
Unauthorized access.
Misuse of the Website.
Nothing in this section prevents either party from contacting a government agency where permitted by law.
- CLASS ACTION WAIVER
You and PeakRoot Wellness agree that Disputes may be brought only in an individual capacity.
Neither party may participate as a plaintiff or class member in a class, collective, consolidated, or representative proceeding.
Unless both parties agree otherwise in writing, the arbitrator may not consolidate multiple individuals’ claims or preside over a class, collective, or representative proceeding.
This waiver applies only to the extent permitted by applicable law.
- JURY TRIAL WAIVER
If a Dispute proceeds in court instead of arbitration, you and PeakRoot Wellness waive the right to a jury trial to the fullest extent permitted by applicable law.
- ARBITRATION OPT-OUT
You may opt out of the arbitration agreement within thirty days after first accepting these Terms.
To opt out, send written notice to the contact address listed in Section 32.
Your notice must include:
Your full name.
Your mailing address.
Your email address.
A clear statement that you wish to opt out of the arbitration agreement contained in the PeakRoot Wellness Terms of Use and Conditions of Sale.
Opting out of arbitration does not affect the remaining provisions of these Terms.
- GOVERNING LAW
Except as provided in Section 19, these Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles.
Mandatory consumer-protection rights that apply in your place of residence are not excluded where they cannot legally be waived.
- FORCE MAJEURE
We are not liable for delays or failures to perform caused by circumstances beyond our reasonable control.
These circumstances may include:
Natural disasters.
Severe weather.
Fire.
Flooding.
Public-health emergencies.
Labour disputes.
Supply-chain disruptions.
Government actions.
War or civil unrest.
Internet outages.
Payment-processor outages.
Carrier delays.
Failures of third-party systems.
- THIRD-PARTY LINKS AND SERVICES
The Website may contain links to third-party websites, applications, platforms, or services.
We do not control and are not responsible for third-party content, availability, security, terms, or privacy practices.
Your use of third-party websites and services is at your own risk.
Review the applicable third party’s terms and privacy policy before using its services.
- COPYRIGHT AND DMCA NOTICES
If you believe that content available through the Website infringes your copyright, send a written notice to support@peekroot.shop.
Your notice should include:
Identification of the copyrighted work.
Identification and location of the allegedly infringing material.
Your contact information.
A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement that the information in your notice is accurate.
A statement, made under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
Your physical or electronic signature.
- ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign or transfer these Terms in connection with a merger, acquisition, corporate reorganization, financing transaction, or sale of some or all of our assets.
- NO WAIVER
Our failure to enforce a provision of these Terms does not waive our right to enforce it later.
A waiver is effective only when it is provided in writing by an authorized representative.
- SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be severed or limited to the minimum extent necessary.
The remaining provisions will continue in effect.
- TERMINATION
These Terms remain effective until terminated.
We may suspend or terminate your access to the Website if you violate these Terms or engage in conduct that may harm us, our customers, or another person.
Provisions concerning intellectual property, payments, disclaimers, limitations of liability, indemnification, dispute resolution, and other provisions that should reasonably survive termination will remain effective after termination.
- ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Return and Refund Policy, constitute the entire agreement between you and PeakRoot Wellness concerning your use of the Website and purchase of Products.
They replace prior or contemporaneous communications concerning the same subject matter.
- CONTACT INFORMATION
PeakRoot Wellness
Email: support@peekroot.shop